My school code is being rejected. What should I do?

School codes are case-sensitive and contain no spaces. Check the code against the parent circular your school sent. If it still fails, submit the support form and we will confirm the code with your school.

The exam closed unexpectedly. Has my work been lost?

No. Sign back in and the paper resumes at the same question with the remaining time intact. Sessions are saved continuously.

When are the 2026 papers?

Tuesday 1 September 2026, in a window from 8:00 AM to 8:00 PM IST. The reserve day is 8 September 2026.

What equipment does a student need?

A laptop and an internet connection. Any modern browser works; there is no app to install.

When are results available?

A score is shown the same day the paper is submitted. The full report and certificate follow by 15 September 2026.

How quickly do you reply to a support query?

Within one working day, and faster during the week of the paper.

Student support · Parents, students and guardians

Something not working? Tell us.

Enrolment trouble, a school code that will not work, or anything else stopping a student from sitting the paper. We answer within one working day, and faster in the week before the exam.

The student

First name

Last name

Class

Your WhatsApp number We reply here, so use a number you read.

You are

The school

School name

School pin code Helps us find the right school when names repeat.

How you heard about us

School coordinator's name

Coordinator's number Optional, but it usually settles the matter in one call.

The problem

Two quick things to try first

School code rejected? It is case-sensitive and has no spaces. Check it against the parent circular before submitting.
Paper closed unexpectedly? Sign back in — a session resumes at the same question with the time remaining intact.

If neither applies, the form is the fastest route.

This form is for families

School coordinators registering a school should use the school registration form. Anything else goes to contact.