Registration & Login Issues
Help with account creation, password reset, and login problems
Support
Student Support
We’re here to help you succeed!
Need Help?
For technical support, exam-related queries, or any other assistance, please contact us. Our team is ready to help you with any questions or concerns you may have.
Office hours
Monday – Saturday, 9:00 AM – 6:00 PM IST
A form gets a faster answer
Parents and students should use the student support form — it is routed straight to the team that can act on it. Email is best for anything that does not fit the form.
Common topics
Common Support Topics:
Exam Schedule & Preparation
Information about exam dates, preparation materials, and mock tests
Technical Requirements
System requirements, browser compatibility, and internet connection
Results & Certificates
Accessing results, downloading certificates, and understanding rankings
Payment & Refund Queries
Payment methods, transaction issues, and refund policies
Exam-Day Technical Support
Device and connection checks, exam-day guidelines, and technical troubleshooting
Still stuck?
Tell us what happened and we will come back within one working day.